01 / TEMPLATE + WORKED EXAMPLE
Incident record
Record the impact, useful evidence, next action and verified outcome of a school IT fault.
Use this template →Free school IT template centre
Make the handover clear.
Keep the impact, evidence, owner and next action together. Choose a template, read a fictional worked example and adapt it to your school’s approved process.
02 / TEMPLATE + WORKED EXAMPLE
Outage update
Give school staff a concise service update with known impact, an approved alternative and the next update time.
Use this template →03 / TEMPLATE + WORKED EXAMPLE
New-starter checklist
Coordinate authorised accounts, role access, equipment and a checked handover for a new member of school staff.
Use this template →04 / TEMPLATE + WORKED EXAMPLE
Staff-leaver checklist
Coordinate access removal, assets, work ownership and retention decisions through an authorised staff-leaver process.
Use this template →05 / TEMPLATE + WORKED EXAMPLE
Technical handover
Make school IT ownership, dependencies, supplier routes and open work understandable to the next person.
Use this template →06 / TEMPLATE + WORKED EXAMPLE
Termly readiness
Plan evidence-based checks for teaching spaces, managed devices, service ownership and recovery before a busy school period.
Use this template →Prefer to build the record on screen?
The free workbench provides editable record builders, next-step checks and practice cases. Your drafts stay in the open page.
Open the existing workbench →Need help with a handover?
A focused documentation review can turn the gaps in your existing records into a prioritised action plan.
See the review pilot →