Urgent incidentAbout 4 min
Whole-site outage
A calm four-step response for when everything appears to be down.
- 1Confirm scope
- 2Tell leadership early
- 3Log the start time
- 4Set the next update
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School IT companion
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A clear next check. A useful handover.
Use the quick prompts below or open the Version 4.2 workbench for guided checks, twelve record types, lessons learned, practical plans and ten two-stage cases. The field guide explains the wider method and decision boundaries.
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