Practical guidance for school IT support or everyday Mac troubleshooting.
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School IT background and book trailerThe approach, audience and 68-second trailer
School IT Survival Guide · Version 4.2 Illustrated
Keep lessons running. Know what to check next.
From a classroom fault to a difficult helpdesk ticket: understand the system, gather useful evidence and know when to escalate.
For IT support staff, network and infrastructure managers, IT leads and school leaders in schools, academies, trusts, school districts and international schools.
Digital PDF · one-off purchase · checkout and delivery through Gumroad
Available worldwide. Formats and availability vary by country.
How do these editions differ?
Page counts and release dates can differ by format. The current Gumroad PDF has 270 pages including covers (268 interior pages), across 13 parts. Apple Books lists its edition separately. The online companion is free to use with any edition.
270 pages including covers
268 interior pages · 13 parts
96 visual guides
Diagrams and illustrations alongside the explanations
Free online companion
Intune, Apple enrolment and troubleshooting guides
Available worldwide. Formats and availability vary by country.
How do these editions differ?
Page counts and release dates can differ by format. The 106-page PDF and toolkit described here are the Gumroad package. Retailer book editions are self-contained; check the listing for what is included.
For IT support staff, network and infrastructure managers, IT leads and school leaders in schools, academies, trusts, school districts and international schools. 270 pages including covers (268 interior pages), with 96 diagrams and visual guides.
2026/27 · Version 4.2 Illustrated editionFully illustratedDigital PDF
Available worldwide. Formats and availability vary by country.
How do these editions differ?
Page counts and release dates can differ by format. The current Gumroad PDF has 270 pages including covers (268 interior pages), across 13 parts. Apple Books lists its edition separately. The online companion is free to use with any edition.